Last Updated: 06/12/2025
Lets ESC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a booking, or interact with our services.
By using our website or submitting your information, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
A. Personal Information
When you contact us or book a service, we may collect:
Full name
Email address
Phone number
Address
Passport details
Date of birth
Travel preferences
Payment information (processed securely via third-party gateways)
B. Automatically Collected Information
When you browse our website:
IP address
Browser type
Device information
Cookies & tracking data
Pages visited & time spent
C. Third-Party Information
We may receive information from:
Airlines
Hotels
Tour partners
Payment processors
2. How We Use Your Information
We use your information for the following purposes:
To process bookings and travel arrangements
To issue tickets, hotel vouchers, visas, and itineraries
To communicate regarding your travel plans
To improve our website performance & user experience
For customer support and after-sales assistance
For marketing offers, newsletters, and promotions (only with your consent)
3. Sharing Your Information
We do not sell or rent your information.
However, we may share data with trusted partners to complete your travel services:
A. Travel Partners
Airlines
Hotels & Resorts
Visa processing centres
Transport providers
Tour operators
B. Legal Requirements
We may disclose information if required by:
Law
Court orders
Government authorities (Immigration, Customs)
4. Cookies & Tracking Technologies
Our website uses cookies to:
Improve page loading speed
Remember user preferences
Analyse website performance
Display relevant ads
You can disable cookies in your browser settings. However, certain website features may not function properly.
5. Data Protection & Security
We implement several security measures:
Encrypted data transmission (SSL)
Secure payment gateways
Restricted access to personal data
Regular system audits
Although we do our best to protect your data, no online system is 100% secure.
6. Third-Party Links
Our website may contain links to external websites (airlines, hotels, blogs, etc.).
We are not responsible for the privacy practices of those websites.
Please review their policies before sharing information.
7. Your Rights as a User
You have the right to:
Request a copy of your personal data
Update or correct your information
Request deletion of your data
Opt out of marketing communications
Withdraw consent at any time
To request any of the above, contact us at: +91 9500008519,info@letsesc.com
