Last Updated: 06/12/2025
Welcome to Lets ESC Travel Services (“we”, “our”, or “us”). By accessing or using our website, services, or booking platform, you agree to comply with the following Terms of Use.
Please read them carefully. If you do not agree, discontinue the use of our website immediately.
1. Acceptance of Terms
By using our website and services, you confirm that:
You are at least 18 years old.
You have read, understood, and agreed to these Terms of Use.
You will provide accurate and complete information when required.
2. Our Services
Lets ESC provides:
Domestic and international holiday packages
Flight, hotel & cruise bookings
Visa assistance
Travel insurance
Customized itineraries
Transportation & sightseeing arrangements
All services are subject to availability and partner terms.
3. User Obligations
When using our website, you agree:
Not to misuse the website or engage in fraudulent activities
Not to upload harmful content (viruses, malware, etc.)
To provide genuine personal details for bookings
To make payments on time
Any misuse may result in suspension of your access.
4. Booking & Payment Terms
A. Prices & Availability
Prices are dynamic and may change without notice.
Bookings are only confirmed once payment is received.
B. Payments
Full or partial payment may be required at the time of booking.
Payments must be made through approved methods only.
C. Documents & Passport
You are responsible for:
A valid passport
Visa requirements
Travel insurance
Any documents required by airline/immigration
We are not responsible for boarding denials due to missing/incorrect documents.
5. Cancellations, Refunds & Modifications
All cancellations, refunds, and amendments are subject to:
Airline policies
Hotel policies
Visa authorities
Supplier rules
Our internal cancellation policy
Processing fees may apply.
Some bookings may be non-refundable.
6. Travel Insurance
We strongly recommend purchasing travel insurance to cover:
Medical emergencies
Trip delays
Lost baggage
Cancellations
We are not liable for losses if you choose to travel without insurance.
7. Third-Party Services
Many services we offer (flights, hotels, cruises, tours) are operated by third parties.
We are not responsible for:
Service quality
Delays, cancellations, overbooking
Changes in itinerary by suppliers
Acts of nature, political unrest, or emergencies
Your contract may also be with the service provider directly.
8. Limitation of Liability
Lets ESC is not liable for:
Loss of personal belongings
Delays caused by airlines, hotels, or immigration
Changes due to weather, strikes, natural disasters
Medical emergencies during travel
Incorrect information provided by the user
Our liability is limited only to the amount paid to us for the booking.
9. Intellectual Property
All content on this website:
Text
Images
Logos
Designs
Blog articles
Graphics
belongs to Lets ESC unless otherwise stated.
You may not copy, distribute, or use our content without permission.
10. Website Usage
You agree not to:
Attempt to hack, damage, or disrupt the website
Use automated tools (bots/scrapers)
Use the website for unlawful purposes
Violation may lead to legal action.
11. Privacy
Your personal information is handled according to our Privacy Policy.
By using our services, you consent to the collection and use of your information as described.
12. Changes to Terms
We may update these Terms of Use anytime.
Continued use of the website means you accept the revised terms.
13. Governing Law
These terms are governed by the laws of India.
Any disputes will be subject to the jurisdiction of courts in Chennai / Tamil Nadu.
14. Contact Information
For questions or concerns about these Terms of Use:
Lets ESC +91 9500008519,info@letsesc.com
